Configuring your connectionsConnection configurations

Gladly

Supports:

  • ✅ Models
  • ✅ Bulk sync source
  • ✅ Connection Proxy

Connection

Configuration

NameTypeDescriptionRequired
api_tokenstringAPI token

Gladly API token for the associated user		true
domainstringGladly domain

Gladly HTTPS domain (e.g. https://example.gladly.com)		true
emailstringGladly user email

Gladly user with API access		true

Example

{
  "name": "Gladly connection",
  "type": "gladly",
  "configuration": {
    "api_token": "",
    "domain": "",
    "email": ""
  }
}

Model Sync

Source

Configuration

NameTypeDescriptionRequired
objectstringObjecttrue

Example

{
  ...
  "configuration": {
    "object": "object"
  }
}

Bulk Sync

Source

Gladly connections may be used as a bulk sync source. No additional configuration options are required.