Freshservice

Supports:

  • ✅ Models
  • ✅ Bulk sync source

Connection

Configuration

NameTypeDescriptionRequired
api_keystringAPI keytrue
subdomainstringSubdomain

Your Freshservice helpdesk subdomain; e.g. ‘polytomic’ if your helpdesk is at https://polytomic.freshdesk.com
true

Example

{
"name": "Freshservice connection",
"type": "freshservice",
"configuration": {
"api_key": "",
"subdomain": "polytomic"
}
}

Model Sync

Source

Configuration

NameTypeDescriptionRequired
objectstringObjecttrue

Example

{
...
"configuration": {
"object": "object"
}
}

Bulk Sync

Source

Freshservice connections may be used as a bulk sync source. No additional configuration options are required.