Freshdesk

Supports:

  • ✅ Models
  • ✅ Model sync destination
  • ✅ Bulk sync source
  • ✅ Connection Proxy

Connection

Configuration

NameTypeDescriptionRequired
apikeystringAPI keytrue
subdomainstringSubdomain

e.g. ‘polytomic’ if your helpdesk is at https://polytomic.freshdesk.com
true

Example

{
"name": "Freshdesk connection",
"type": "freshdesk",
"configuration": {
"apikey": "secret",
"subdomain": "polytomic"
}
}

Model Sync

Source

Configuration

NameTypeDescriptionRequired
objectstringObjecttrue

Example

{
...
"configuration": {
"object": "object"
}
}

Target

Freshdesk connections may be used as the destination in a model sync.

Bulk Sync

Source

Freshdesk connections may be used as a bulk sync source. No additional configuration options are required.