Freshservice | Polytomic Docs

Supports:

✅ Models
✅ Bulk sync source

Connection

Configuration

Name	Type	Description	Required
`api_key`	`string`	API key	`true`
`subdomain`	`string`	Subdomain Your Freshservice helpdesk subdomain; e.g. ‘polytomic’ if your helpdesk is at https://polytomic.freshdesk.com	`true`

Example

1 {
2   "name": "Freshservice connection",
3   "type": "freshservice",
4   "configuration": {
5     "api_key": "",
6     "subdomain": "polytomic"
7   }
8 }

Model Sync

Source

Configuration

Name	Type	Description	Required
`object`	`string`	Object	`true`

Example

1 {
2   ...
3   "configuration": {
4     "object": "object"
5   }
6 }

Bulk Sync

Source

Freshservice connections may be used as a bulk sync source. No additional configuration options are required.

1	{
2	"name": "Freshservice connection",
3	"type": "freshservice",
4	"configuration": {
5	"api_key": "",
6	"subdomain": "polytomic"
7	}
8	}