Freshdesk

Supports:

  • ✅ Models
  • ✅ Model sync destination
  • ✅ Bulk sync source

Connection

Configuration

NameTypeDescriptionRequired
apikeystringAPI Keytrue
subdomainstringSubdomain

e.g. ‘polytomic’ if your helpdesk is at https://polytomic.freshdesk.com
true

Example

1{
2 "name": "Freshdesk connection",
3 "type": "freshdesk",
4 "configuration": {
5 "apikey": "secret",
6 "subdomain": "polytomic"
7 }
8}

Model Sync

Source

Configuration

NameTypeDescriptionRequired
objectstringObjecttrue

Example

1{
2 ...
3 "configuration": {
4 "object": "object"
5 }
6}

Target

Freshdesk connections may be used as the destination in a model sync.