Configuring your connectionsConnection configurations

Freshdesk

Connection

Description

Configuration

NAMETYPEDESCRIPTIONREQUIREDREADONLY
subdomainstringe.g. ‘polytomic’ if your helpdesk is at https://polytomic.freshdesk.comtruefalse
apikeystringtruefalse

Example

1{
2 "name": "freshdesk connection",
3 "type": "freshdesk",
4 "configuration": {
5 "apikey": "secret",
6 "subdomain": "polytomic"
7 }
8}

Model Sync

Source

Configuration

NAMETYPEDESCRIPTIONREQUIREDREADONLY
objectstringObjectfalsefalse

Example

1{
2 ...
3 "configuration": {
4 "object": "object"
5 }
6}

Target

N/A

Bulk Sync

Source

N/A

Destination

N/A