Configuring your connectionsConnection configurations

Zendesk Support

Connection

Description

Configuration

NAMETYPEDESCRIPTIONREQUIREDREADONLY
domainstringtruefalse
custom_api_limitsbooleanfalsefalse
ratelimit_rpmintegerSet a custom maximum request per minute limit.falsefalse
auth_methodstringtruefalse
api_tokenstring(required if AuthMethod is “apitoken”)falsefalse
emailstring(required if AuthMethod is “apitoken”)falsefalse

Example

1{
2 "name": "zendesk_support connection",
3 "type": "zendesk_support",
4 "configuration": {
5 "api_token": "secret-token",
6 "auth_method": "apitoken",
7 "custom_api_limits": false,
8 "domain": "polytomic.zendesk.com",
9 "email": "user@example.com",
10 "ratelimit_rpm": 0
11 }
12}

Model Sync

Source

Configuration

NAMETYPEDESCRIPTIONREQUIREDREADONLY
objectstringObjectfalsefalse

Example

1{
2 ...
3 "configuration": {
4 "object": "tickets"
5 }
6}

Target

Configuration

NAMETYPEDESCRIPTIONREQUIREDREADONLY
replace_relationshipsbooleanReplace existing relationshipsfalsefalse

Example

1{
2 ...
3 "target": {
4 "configuration": {
5 "replace_relationships": false
6 }
7 }
8}

Bulk Sync

Source

N/A

Destination

N/A