> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://apidocs.polytomic.com/2023-04-25/configuring-your-connections/connections/zendesk-chat/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://apidocs.polytomic.com/_mcp/server.

# Zendesk Chat

Supports:
* ✅ Bulk sync source
* ✅ Connection Proxy




## Connection

### Configuration
<table>
<thead>
<tr>
<th>Name</th><th>Type</th><th>Description</th><th>Required</th>
</tr>
</thead>
<tbody>
<tr>
<td><code>custom_api_limits</code></td>
<td><code>boolean</code></td>
<td style="vertical-align: top;">Enforce custom API limits <a href="#custom-api-limits">↓</a></td>
<td><code>false</code></td>
</tr>
<tr>
<td><code>domain</code></td>
<td><code>string</code></td>
<td style="vertical-align: top;">Zendesk Support subdomain</td>
<td><code>true</code></td>
</tr>
</tbody>
</table>

<h4 id="custom-api-limits">`custom_api_limits`</h4>

<h5 id="custom-api-limits-true">When `custom_api_limits` is `true`</h5>

<table>
<thead>
<tr>
<th>Name</th><th>Type</th><th>Description</th><th>Required</th>
</tr>
</thead>
<tbody>
<tr>
<td><code>ratelimit_rpm</code></td>
<td><code>integer</code></td>
<td style="vertical-align: top;">Maximum requests per minute<br/><br/>Set a custom maximum request per minute limit.</td>
<td><code>true</code></td>
</tr>
</tbody>
</table>



#### Example

```json
{
  "name": "Zendesk Chat connection",
  "type": "zendesk_chat",
  "configuration": {
    "custom_api_limits": false,
    "domain": "polytomic.zendesk.com"
  }
}
```



## Bulk Sync
### Source
Zendesk Chat connections may be used as a bulk sync source. No additional configuration options are required.