> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://apidocs.polytomic.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://apidocs.polytomic.com/_mcp/server.

# Intercom

Supports:
* ✅ Models
* ✅ Model sync destination
* ✅ Bulk sync source




## Connection

### Configuration


#### Example

```json
{
  "name": "Intercom connection",
  "type": "intercom",
  "configuration": {}
}
```

## Model Sync
### Source
#### Configuration
<table>
<thead>
<tr>
<th>Name</th><th>Type</th><th>Description</th><th>Required</th>
</tr>
</thead>
<tbody>
<tr>
<td><code>object</code></td>
<td><code>string</code></td>
<td style="vertical-align: top;">Object</td>
<td><code>true</code></td>
</tr>
</tbody>
</table>


#### Example
```json
{
  ...
  "configuration": {
    "object": "Tickets"
  }
}
```

### Target
Intercom connections may be used as the destination in a model sync. Some destinations support additional configuration.
#### Company

Applies to:
* `company`


##### Configuration
<table>
<thead>
<tr>
<th>Name</th><th>Type</th><th>Description</th><th>Required</th>
</tr>
</thead>
<tbody>
<tr>
<td><code>write_null_values</code></td>
<td><code>boolean</code></td>
<td style="vertical-align: top;">Copy null values</td>
<td><code>false</code></td>
</tr>
</tbody>
</table>


##### Example
```json
{
  ...
  "target": {
      "configuration": {
        "write_null_values": false
    }
  }
}
```

#### Leads, Users

Applies to:
* `lead`
* `user`


##### Configuration
<table>
<thead>
<tr>
<th>Name</th><th>Type</th><th>Description</th><th>Required</th>
</tr>
</thead>
<tbody>
<tr>
<td><code>restore_archived_matches</code></td>
<td><code>boolean</code></td>
<td style="vertical-align: top;">Restore archived matches</td>
<td><code>false</code></td>
</tr>
<tr>
<td><code>write_null_values</code></td>
<td><code>boolean</code></td>
<td style="vertical-align: top;">Copy null values</td>
<td><code>false</code></td>
</tr>
</tbody>
</table>


##### Example
```json
{
  ...
  "target": {
      "configuration": {
        "restore_archived_matches": false,
        "write_null_values": false
    }
  }
}
```








## Bulk Sync
### Source
Intercom connections may be used as a bulk sync source. No additional configuration options are required.