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> For a complete documentation index, see https://apidocs.polytomic.com/2023-04-25/configuring-your-connections/connections/freshdesk/llms.txt.
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# Freshdesk

Supports:
* ✅ Models
* ✅ Model sync destination
* ✅ Bulk sync source
* ✅ Connection Proxy




## Connection

### Configuration
<table>
<thead>
<tr>
<th>Name</th><th>Type</th><th>Description</th><th>Required</th>
</tr>
</thead>
<tbody>
<tr>
<td><code>apikey</code></td>
<td><code>string</code></td>
<td style="vertical-align: top;">API key</td>
<td><code>true</code></td>
</tr>
<tr>
<td><code>subdomain</code></td>
<td><code>string</code></td>
<td style="vertical-align: top;">Subdomain<br/><br/>e.g. 'polytomic' if your helpdesk is at https://polytomic.freshdesk.com</td>
<td><code>true</code></td>
</tr>
</tbody>
</table>


#### Example

```json
{
  "name": "Freshdesk connection",
  "type": "freshdesk",
  "configuration": {
    "apikey": "secret",
    "subdomain": "polytomic"
  }
}
```

## Model Sync
### Source
#### Configuration
<table>
<thead>
<tr>
<th>Name</th><th>Type</th><th>Description</th><th>Required</th>
</tr>
</thead>
<tbody>
<tr>
<td><code>object</code></td>
<td><code>string</code></td>
<td style="vertical-align: top;">Object</td>
<td><code>true</code></td>
</tr>
</tbody>
</table>


#### Example
```json
{
  ...
  "configuration": {
    "object": "object"
  }
}
```

### Target
Freshdesk connections may be used as the destination in a model sync.







## Bulk Sync
### Source
Freshdesk connections may be used as a bulk sync source. No additional configuration options are required.